Privacy Policy

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Privacy Policy

Last Updated: May, 2026
Effective Date: May, 2026

1. Introduction
Labs Now Inc. (“Labs Now”, “we”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and protect information in connection with our website (labsnow.ai) and services offered to users in the United States.

2. Information Collection

  • Information you provide: when you request demos, sign up for newsletters, contact support, or use interactive features, we may collect name, email, phone, company name, billing info, and usage preferences.
  • Automatically-collected data: IP address, browser and device type, pages visited, referral source, timestamps, engagement metrics, and analytics data.
  • User content: any text or files you upload to create or train your custom AI agents.

3. How We Use Data
We use your information to:

  • Provide, operate, and improve Labs Now services
  • Customize user experience and deliver relevant updates or demos
  • Communicate with you regarding support, feedback, or legal notices
  • Monitor and analyze usage for performance insights
  • Comply with legal obligations and defend against claims

4. Sharing & Disclosure
We may share your information with:

  • Service providers (e.g. email systems, hosting, analytics) under confidentiality agreements
  • Affiliates or acquirers in case of restructuring, merger, or sale, with advance notice
    • This does not include mobile phone numbers, SMS opt-in data, or SMS consent records, which will not be shared with affiliates or acquirers for marketing or promotional purposes.
  • Legal authorities, if required to comply with U.S. laws or to protect rights

We do not sell or rent your personal data to third parties for marketing.

5. SMS and Mobile Information

  • When you opt in to receive SMS communications from Labs Now Inc., we collect your mobile phone number and SMS consent information to send conversational and informational text messages related to your inquiry, requested services, demos, scheduling, support, or follow-up communications.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or shared with any third parties.
  • The categories of sharing described above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties or affiliates, except as necessary to provide SMS services, comply with applicable law, or protect our rights.

6. Data Retention and Security

  • We retain personal information only as long as necessary to fulfill its purpose or as required by law.
  • We implement industry-standard security controls (encryption, access controls, audits) to protect personal data.

7. Your Rights (U.S.)
You may:

  • Access, correct, or update your data by contacting us
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Request restrictions on processing where applicable

8. Children’s Privacy
Not intended for users under age 16. We do not knowingly collect personal data from minors under 16 without verifiable parental consent.

9. Policy Changes

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us
For privacy inquiries, please email privacy@labsnow.ai or mail to Labs Now Inc., 4101 E 42nd St. STE 8, Odessa, TX 79762, USA., USA.

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